Manual on Computerized Evaluation Process and Techniques of Training Undertakings

Training programs are organized to enhance knowledge or to disseminate messages to a target group. Now in order to maintain quality need assessment for training, good planning and resource utilization in terms of money and persons are vital. However, for the managers to understand how far the quality is maintained it is important to assess the quality of the training program with the help of suitable indicators. The assessment with those indicators will also help the management identifying some critical aspects such as: the strong and weak areas of the program, the areas that deemed appropriate for the participants and possible directions for the future programs.

At present the training programs are being evaluated by the participants of the respective training program. The evaluations are based on a set of questionnaire set in a format. The participants are often seen completing the format hastily almost at the end of the program when they are about to leave the program. So, well thought evaluations are seldom available. For a balanced evaluation it is required to assess the training program by both the participants and the training managers. Furthermore the assessment should cover all the critical activities of a training program. In this context ITN-BUET has developed a Quality Assurance System or briefly QA System for the training programs by which a balanced evaluation of a training program can be carried out. This document is the manual of that Quality Assurance System model.

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